Work Samples

I secured buy-in from senior stakeholders to redesign a legacy 21-day program into a 10-day active learning framework that utilized performance mapping and "Perfect Path" job aids to reduce onboarding time by 60% and achieve a 4-minute processing benchmark.

An engaging, scenario‑based eLearning course that helps call center agents strengthen empathy and active‑listening skills.

A branching, scenario‑based Lockout/Tagout eLearning course that builds real‑world decision‑making skills and significantly improves safety performance.

A mobile‑friendly Rise 360 course that helps employees understand our organization’s commitment to diversity and inclusion.